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a medical website no longer allows me to get to the 2nd login step. i allowed pop ups on it, but still cannot get to the second login page.

  • 4 uphendule
  • 1 inale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu firefox1438

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the website still works on another browser, but firefox is my main one. i am not an expert at this, but it appears some kind of security change with firefox is preventing me from logging in. thank you.

Isisombululo esikhethiwe

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (4)

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Isisombululo Esikhethiwe

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

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Hi, Refresh Firefox worked! Thank you!

Helpful?

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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

Helpful?

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Hi! I did already mark it as solved. I marked it again and the comment return was above says "this question already has a solution". Thanks Again!

Helpful?

Buza umbuzo

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