Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sign In Not Accepting Password

  • 4 uphendule
  • 1 inale nkinga
  • 13 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Anyone else having problems signing in with password. Only started last few days. Is it a glitch as seems to be an intermittent problem. The pop up box keeps reappearing after enetering password.

Ama-screenshot ananyekiwe

All Replies (4)

more options

That is not asking for the website password. It is asking for your Primary(Master) password.

Helpful?

more options

Unsure if explained correctly. The primary password is not being accepted when entered in to the pop up sign in box so can’t access firefox passwords for other sites. The password works if submitting to my account via browser so seems to be a glitch with the pop up box? J :)

Helpful?

more options

Solved - sticky key on keyboard. Doh!

Helpful?

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.