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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't get rid of what I believe is hopefully just a super cookie and not malware or a trojan?

  • 3 uphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu SteveW

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I put items in a cart on a website that I accessed through firefox. I did not sign into any accounts on the website and I did not purchase the items. I then cleared my cookies, cache, and offline data. Later on I went back to the website and wanted to put items back in the cart to re-price everything and discovered that the items were still in the cart from before. I cleared cookies, etc. again and the items were still in the cart. I then went to the website on Chrome and the items were still in the cart. Again, I did not sign into any accounts or anything. I never use Chrome. Just went straight to the website on Chrome and went to the cart and the items were there even though I didn't use Chrome to put anything in the cart. I then cleared cookies, etc. on Chrome and the items were still in the cart. I tried this on Edge and same thing. I have used Bitdefender, Malwarebytes, Hitman Pro, and CC Cleaner and no program is finding the malware or spyware or trojan or whatever this is. This is a well-known website that even has a facebook page. I messaged the webmaster and I posted on their facebook page and I'm being ignored. What is this and how do I get rid of it?

I put items in a cart on a website that I accessed through firefox. I did not sign into any accounts on the website and I did not purchase the items. I then cleared my cookies, cache, and offline data. Later on I went back to the website and wanted to put items back in the cart to re-price everything and discovered that the items were still in the cart from before. I cleared cookies, etc. again and the items were still in the cart. I then went to the website on Chrome and the items were still in the cart. Again, I did not sign into any accounts or anything. I never use Chrome. Just went straight to the website on Chrome and went to the cart and the items were there even though I didn't use Chrome to put anything in the cart. I then cleared cookies, etc. on Chrome and the items were still in the cart. I tried this on Edge and same thing. I have used Bitdefender, Malwarebytes, Hitman Pro, and CC Cleaner and no program is finding the malware or spyware or trojan or whatever this is. This is a well-known website that even has a facebook page. I messaged the webmaster and I posted on their facebook page and I'm being ignored. What is this and how do I get rid of it?

All Replies (3)

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Websites may store such information on their servers. Don't worry about it.

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FredMcD said

Websites may store such information on their servers. Don't worry about it.


So am I understanding you correctly that the website itself is watching my IP address and that's why the cart was populated no matter what browser I was using and no matter whether I cleared my cookies, etc. or not?

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It is a distinct possibility. Thats just one reason why more and more people are using VPNs, so their real IP isn't exposed to websites.