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Why Did I Lose All My Information With This STUPID Update?

  • 2 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu FredMcD

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browser that used to be a good one! It automatically updated my browser and I lost all the information I had stored! This used to be a good browser! I wish I knew where some of the programmers were!

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

<!-- Motherfucking, suckass -->browser that used to be a good one! It automatically updated my browser and I lost all the <!-- fucking -->information I had stored! This used to be a good browser<!-- , but it is SHIT now -->! I wish I knew where some of the <!-- motherfucking -->programmers were! <!-- FUCK MOZILLA, YOU COCKSUCKERS! --> ''[Profanity removed by moderator. Please read [[Mozilla Support rules and guidelines]], thanks.]''

Okulungisiwe ngu Chris Ilias

All Replies (2)

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Hi Jim, Could you try the solutions in the following article, and see if any of them help: Recover user data missing after Firefox update

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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update