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incoming email attachments on my windows ten mail now all show firefox logo and i cannot just click and open attachments ,this is so serious for me that i am thinking of changing browser after many happy years. them

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i breifly saw an articale that said i could change my firefox settings to resolve this but cannot find it now. i am 72 and semi computer literate . and dyslexic .

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I need to open my email attachments. What's the problem??? I never had this problem blem before

Helpful?

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You can try to set browser.download.sanitize_non_media_extensions = false to make Firefox show the correct file extension when you save the file.

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

Helpful?

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Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for related messages about blocked content.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

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