Izimpendulo zakamuva ze-No text showing, only images from today on one news website.https://support.mozilla.org/zu/questions/13373422021-06-16T23:37:20-07:00Apologies for late response. I have bought a new iMac and FF works perfectly on the troublesome site2021-06-16T23:37:20-07:00krytenhttps://support.mozilla.org/zu/questions/1337342#answer-1422159<p>Apologies for late response. I have bought a new iMac and FF works perfectly on the troublesome site. But we'll never know what the problem was, so sorry about that. I'm not as familiar with FF as some of the experts on here but sincere thanks to all for the responses.
</p>You can check in the Rules tab in the right panel in the Inspector what font-family is used for sele2021-06-10T08:49:49-07:00cor-elhttps://support.mozilla.org/zu/questions/1337342#answer-1420330<p>You can check in the <b>Rules</b> tab in the right panel in the Inspector what font-family is used for selected text.
You can check in the <b>Font</b> tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.
</p>
<ul><li><a href="https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Edit_fonts" rel="nofollow">https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Edit_fonts</a>
</li></ul>Thanks Terry. When I get a bit of time, I'll take a look at this. The troublesome site works on ever2021-06-09T17:40:42-07:00krytenhttps://support.mozilla.org/zu/questions/1337342#answer-1420115<p>Thanks Terry. When I get a bit of time, I'll take a look at this. The troublesome site works on every other machine in the office on several OS's inc PC's but not this old Mac. Has worked for years but not now.
</p>This post mentions different fonts. Perhaps it will help.
https://www.reddit.com/r/firefox/comments2021-06-09T08:33:26-07:00auckldrhttps://support.mozilla.org/zu/questions/1337342#answer-1420042<p>This post mentions different fonts. Perhaps it will help.
<a href="https://www.reddit.com/r/firefox/comments/nvhwzm/texts_in_some_sites_wont_load_whats_going_on/" rel="nofollow">https://www.reddit.com/r/firefox/comments/nvhwzm/texts_in_some_sites_wont_load_whats_going_on/</a>
</p>Sorry I'm no expert with FF but does the attached tell us anything?
2021-05-31T21:31:40-07:00krytenhttps://support.mozilla.org/zu/questions/1337342#answer-1416011<p>Sorry I'm no expert with FF but does the attached tell us anything?
</p>I am not getting the error. Text displays and stays. Enhanced Tracking Protection is on.
2021-05-31T17:15:22-07:00auckldrhttps://support.mozilla.org/zu/questions/1337342#answer-1415998<p>I am not getting the error. Text displays and stays. Enhanced Tracking Protection is on.
</p>If it works for a short time then this would suggest that downloading a font from the server via an 2021-05-31T05:52:25-07:00cor-elhttps://support.mozilla.org/zu/questions/1337342#answer-1415901<p>If it works for a short time then this would suggest that downloading a font from the server via an @font-face rule for some reason or Firefox isn't able to use this font.
</p><p>Any font related errors or warnings in the Web Console?
</p>
<ul><li>"3-bar" menu button -&gt; Web Developer or Tools -&gt; Browser Tools -&gt; Web Developer Tools
</li><li><a href="https://developer.mozilla.org/en-US/docs/Tools/Web_Console" rel="nofollow">https://developer.mozilla.org/en-US/docs/Tools/Web_Console</a>
</li></ul>Yes, I've tried that, Option + Launch but it doesn't work. I still get no text, weird.
2021-05-30T22:03:00-07:00krytenhttps://support.mozilla.org/zu/questions/1337342#answer-1415833<p>Yes, I've tried that, Option + Launch but it doesn't work. I still get no text, weird.
</p>Did you try Firefox Troubleshoot Mode as this might be caused by an extension ?
https://suppor2021-05-30T10:10:31-07:00cor-elhttps://support.mozilla.org/zu/questions/1337342#answer-1415751<p>Did you try Firefox Troubleshoot Mode as this might be caused by an extension&nbsp;?
</p>
<ul><li><a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a>
</li></ul>Yes, thank you Terry - https://www.telegraph.co.uk/
EDIT: I forgot to mention that initially the tex2021-05-29T18:09:13-07:00krytenhttps://support.mozilla.org/zu/questions/1337342#answer-1415640<p>Yes, thank you Terry - <a href="https://www.telegraph.co.uk/" rel="nofollow">https://www.telegraph.co.uk/</a>
EDIT: I forgot to mention that initially the text displays for around 1 second, then disappears.
</p>Can you paste an url for the site you are using? Paste the full url, don't use the paperclip icon.
2021-05-29T14:57:35-07:00auckldrhttps://support.mozilla.org/zu/questions/1337342#answer-1415604<p>Can you paste an url for the site you are using? Paste the full url, don't use the paperclip icon.
</p>As an update to this, the same problem now exists with my HP laser printer at 192.168.1.16. No text,2021-05-29T06:14:55-07:00krytenhttps://support.mozilla.org/zu/questions/1337342#answer-1415552<p>As an update to this, the same problem now exists with my HP laser printer at 192.168.1.16. No text, just the menu headings. Okay in Safari though. It seems that everytime an update comes out it breaks something else. Kind of frustrating.
</p>Thanks for that cor-el. I'm not familiar with the Inspector but none of the above seemed to work. Th2021-05-27T17:49:49-07:00krytenhttps://support.mozilla.org/zu/questions/1337342#answer-1415268<p>Thanks for that cor-el. I'm not familiar with the Inspector but none of the above seemed to work. The text is there as you can see in the screengrab.
</p>Does the text appear if you try to select text e.g. via Select All in the right-click context menu&n2021-05-27T02:34:35-07:00cor-elhttps://support.mozilla.org/zu/questions/1337342#answer-1415130<p>Does the text appear if you try to select text e.g. via Select All in the right-click context menu&nbsp;?
</p><p>This can also be a problem with the font that is used on this webpage.
</p><p>You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.
</p>
<ul><li><a href="https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Examine_and_edit_HTML" rel="nofollow">https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Examine_and_edit_HTML</a>
</li></ul>
<p>You can check in the <b>Rules</b> tab in the right panel in the Inspector what font-family is used for selected text.
You can check in the <b>Font</b> tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.
</p>
<ul><li><a href="https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Edit_fonts" rel="nofollow">https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Edit_fonts</a>
</li></ul>
<p>If you use uBlock Origin make sure not to "block remote fonts".
</p>
<hr>
<p>You can try these steps in case of issues with webpages:
</p><p>You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
</p>
<ul><li>hold down the Shift key and left-click the Reload button
</li><li>press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
</li><li>press "Command + Shift + R" (Mac)
</li></ul>
<p>Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
</p><p>"Remove the Cookies" for websites that cause problems:
</p>
<ul><li>Options/Preferences -&gt; Privacy &amp; Security<br>Cookies and Site Data: "Manage Data"
</li></ul>
<p>"Clear the Cache":
</p>
<ul><li>Options/Preferences -&gt; Privacy &amp; Security<br>Cookies and Site Data -&gt; Clear Data -&gt; Cached Web Content: Clear
</li></ul>
<p>Start Firefox in <b>Troubleshoot Mode</b> to check if one of the extensions ("3-bar" menu button or Tools -&gt; Add-ons -&gt; Extensions) or if <b>hardware acceleration</b> or <b>userChrome.css</b> is causing the problem.
</p>
<ul><li>switch to the DEFAULT theme: "3-bar" menu button or Tools -&gt; Add-ons -&gt; Themes
</li><li>do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a>
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop" rel="nofollow">https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection" rel="nofollow">https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track" rel="nofollow">https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track</a>
</li></ul>