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Crash Firefox

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu FredMcD

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Hi, can you help me? I have these crash codes in my Firefox:

bp-e33a7455-ba75-44e6-a5a7-8839f0210505 bp-0cc54bc8-471d-4095-acef-7bebf0210410

Thanks in advance.

All Replies (2)

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Product Firefox Release Channel release Version 88.0 Build ID 20210415204500 (2021-04-15) Buildhub data OS Windows 10

bp-e33a7455-ba75-44e6-a5a7-8839f0210505 Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT ++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 87.0 Build ID 20210318103112 (2021-03-18)

bp-0cc54bc8-471d-4095-acef-7bebf0210410 Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT

Helpful?

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Basically, an OOM (Out Of Memory) means the system is having issues with the RAM.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? Control Panel -> System -> Advanced -> Performance -> Settings

If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}

Helpful?

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