Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox (linux) not rendering anything

  • 3 uphendule
  • 1 inale nkinga
  • 17 views
  • Igcine ukuphendulwa ngu cor-el

more options

The firefox installation on my desktop is not able to render anything.

Even the about:preferences window is not able to show anything both under my account and a new account I made. I even attempted to update to a new version of my distro (Pop OS) in an attempt to fix it.

My Firefox account is able to do a sync (shows up in the dropdown) so it does not have to do with proxies. Chromium also works fine.

I would rather not have to use Chromium so any help will be appreciated. I have tried running firefox in safe mode and doing a "Refresh".

Isisombululo esikhethiwe

Are you using Citrix software?

We have seen reports that this is a problem with the icaclient.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Hi

Please can you try with a copy of Firefox from https://www.mozilla.org/en-GB/firefox/all/#product-desktop-release

I think you may be using a distro version of Firefox - using a version from Mozilla will potentially fix the issue you are seeing.

Helpful?

more options

That didn't help.

I do see the following on the console. ``` [Parent 21944, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/checkouts/gecko/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 21944, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/checkouts/gecko/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 21944, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/checkouts/gecko/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 21944, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/checkouts/gecko/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 21944, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/checkouts/gecko/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 21944, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/checkouts/gecko/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 [Parent 21944, IPC I/O Parent] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/checkouts/gecko/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc:19 terminate called after throwing an instance of '__gnu_cxx::recursive_init_error'

 what():  std::exception

Redirecting call to abort() to mozalloc_abort ```

Okulungisiwe ngu kojoadams

Helpful?

more options

Isisombululo Esikhethiwe

Are you using Citrix software?

We have seen reports that this is a problem with the icaclient.

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.