Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

THunderbird seems ot be in a loop of continually RE-downloading messages and compacting. It is dominating my connection. How do I alleviate the problem?

  • 3 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Wayne Mery

more options

I have used Thunderbird for decades and never had this kind of problem before. It seems to be stuck in a continual loop of downloading messages and compacting folders. This creates a problem because it dominates my internet connection. How do I alleviate the situation in version 78.10.0? It also seems like it always asked if I wanted to compact before just doing it.

I have used Thunderbird for decades and never had this kind of problem before. It seems to be stuck in a continual loop of downloading messages and compacting folders. This creates a problem because it dominates my internet connection. How do I alleviate the situation in version 78.10.0? It also seems like it always asked if I wanted to compact before just doing it.

All Replies (3)

more options

what makes you think it is compacting? Have you restarted your computer? Mostly when things go wrong that is one of the first things to try.

more options

The program states it is compacting at the bottom of the screen.

Of course, I have restarted my computer many times.

Apparently, Thunderbird begins, not resumes, downloading messages all over again every time I start the program.

more options

https://support.mozilla.org/en-US/kb/compacting-folders explains the compact process.

If you still have problems please post a new support request.