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Thunderbird

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Witam, nie mogę wysyłać e-maili w Thunderbirdzie , co chwile wyskakuje komunikat:

Wysyłanie wiadomości się nie powiodło. Nie można otworzyć pliku tymczasowego: C:\Users\Ilona\AppData\Local\Temp\nsmail.tmp. Sprawdź ustawienia katalogu roboczego i ponów próbę.

Co jest przyczyną Błędu , jak to naprawić ?

Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

biuro.sportowapolska said

- I am not familiar with this - maybe write to MCA Support to connect remotely online and check if it is their program that is blocking or causing the error?

You can try MCA Support, or run Windows in safe mode to bypass startup apps, like McAfee, and test if it is the source of the problem:

https://www.lifewire.com/how-to-start-windows-7-in-safe-mode-2624540

or disable mail scanning.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (13)

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biuro.sportowapolska said

Hello, I cannot send emails in Thunderbird , every now and then a message pops up: Sending message failed. Unable to open temporary file: Check the working directory settings and try again. What is the cause of the Error , how to fix it ?

What is the antivirus and its settings for scanning email or the TB profile folder? The profile folder should always be excluded from AV scanning, leaving the real-time background scan in place.

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- nigdy nie było tego problemu , pojawił się nagle - w trakcie dnia - zawsze mamy , od kilku lat McAfee , nie zmienialiśmy ustawień ani w McAfee ani w TB , chyba że nastąpiła aktualizacja MCA lub TB

- od wczoraj kiedy to nastąpiło pliki tymczasowe są dodawane do tej ścieżki USERS..

- jakie pomysły ? , lub jak postaoprawdzać ustawienia ?

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biuro.sportowapolska said

- we have never had this problem , it came on suddenly - during the day - we always have, since several years McAfee, we have not changed the settings neither in McAfee nor in TB, unless there was an update of MCA or TB - since yesterday when this happened temporary files are added to this USERS path.... - any ideas ? , or how to post-check the settings ?

TB updates, or McAfee updates, and incompatibilities can be expected:

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

Try running Windows in safe mode, or remove McAfee ('disabling' the AV is not sufficient), and see if the problem remains.

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- Nie znam się na tym

- może napisać do Supportu MCA aby połączyli się zdalnie online i sprawdzili czy to ich program blokuje lub wywołuje błąd?

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Isisombululo Esikhethiwe

biuro.sportowapolska said

- I am not familiar with this - maybe write to MCA Support to connect remotely online and check if it is their program that is blocking or causing the error?

You can try MCA Support, or run Windows in safe mode to bypass startup apps, like McAfee, and test if it is the source of the problem:

https://www.lifewire.com/how-to-start-windows-7-in-safe-mode-2624540

or disable mail scanning.

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Try running Windows in safe mode

W trybie Awaryjnym nie ma Internetu , nie ma Wifi , nie da się tak

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- jak wyłączyć skanowanie poczty ?

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ok, one moment

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i dont have

-Under Scan these attachments and locations, deselect Email attachments to turn off email scanning.

look

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ok problem jest tylko na 1 PC

- to nie jest MCAfee na innych PC TB działa ok

co się mogło stać na 1 PC ?

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jednak nie , błąd występuje wszędzie

Wysyłanie wiadomości się nie powiodło. Nie można otworzyć pliku tymczasowego: C:\Users\SERWER\AppData\Local\Temp\nsmail.tmp. Sprawdź ustawienia katalogu roboczego i ponów próbę.

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biuro.sportowapolska said

ok the problem is only on 1 PC - it is not MCAfee on other PCs TB is working ok What could happen on 1 PC? but no , the error occurs everywhere Sending a message failed. Cannot open temporary file: C:\Users\SERWER\AppData\Local\Temp\nsmail.tmp Check the working directory settings and try again.

Remove McAfee from the affected computer if you can't figure out the mail scanning settings, and on the other computer disable scanning of the TB profile folder by whatever antivirus app is in use.

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the group Support MCA working about this, its their mistake, thanks you

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