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Firefox Toolbar Bookmarks Disappeared.... Again!

  • 9 uphendule
  • 2 zinale nkinga
  • Igcine ukuphendulwa ngu jscher2000

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So for the second time this month my bookmarks in my toolbar have disappeared. I was signed into my Firefox account both times they went missing. I tired to restore from backup...... nothing. I made sure that the tool bar was enabled.... nothing. I'm so frustrated, as I am in full-time school with three days left in my term and all my textbooks and course sites are GONE!! I don't understand why this keeps happening.

Help!

All Replies (9)

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sky, see if perhaps there is an issue with the profile. Try the alternate one on your system by:

windows start > search (or run) > firefox -p

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So I’m using a Mac, I signed out and tried my other email which worked, but still can’t access any of my saved bookmarks.

I took pictures of my sign in for each account.

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thanks for the additional information ! unfortunately, i know nothing about the mc apple.

However i do know, that others have experienced similar issues. I do wonder if maybe there is a bad book mark in the barrel that the anti-malware is removing but takes the entire library with it.

The above are just thoughts though.

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Thank you so much for your time! I appreciate it very much!

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you're welcome

the mozilla brainiacs do take note of these issues when fixing bugs in FF

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skyelloyd42 said

So for the second time this month my bookmarks in my toolbar have disappeared. I was signed into my Firefox account both times they went missing. I tired to restore from backup...... nothing. I made sure that the tool bar was enabled.... nothing. I'm so frustrated, as I am in full-time school with three days left in my term and all my textbooks and course sites are GONE!! I don't understand why this keeps happening.

Sorry to hear about this problem. What appears on your Bookmarks Toolbar currently? Here is a composite screenshot illustrating what you see in the Customize tab if "Bookmarks Toolbar Items" is on the bar and when it is not. This article describes how to get into Customize: Customize Firefox controls, buttons and toolbars.


If all is well with the bar layout, could you let us know what you get when you run the "Verify Integrity" function. That's here:

Open Firefox's Troubleshooting Information page using any of these methods:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with:

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane

Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.

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Do you still see the bookmarks in the Bookmarks Manager (Library) and in the sidebar if you check the Bookmarks Toolbar folder ?

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HERE ARE THE RESULTS FOR "VERIFY INTEGRITY" OF PLACES DATABASE. NOW WHAT?

> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 30720KiB + The database has been vacuumed + Final database size is 30720KiB > Task: stats + Places.sqlite size is 30720KiB + Favicons.sqlite size is 5120KiB + pragma_user_version is 54 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 153901 unique pages + Table moz_origins has 162 records + Table moz_places has 521 records + Table moz_historyvisits has 667 records + Table moz_inputhistory has 0 records + Table moz_bookmarks has 6 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 0 records + Table moz_anno_attributes has 2 records + Table moz_annos has 15 records + Table moz_items_annos has 0 records + Table moz_meta has 5 records + Table sqlite_stat1 has 16 records + Index sqlite_autoindex_moz_origins_1 + Index sqlite_autoindex_moz_inputhistory_1 + Index sqlite_autoindex_moz_bookmarks_deleted_1 + Index sqlite_autoindex_moz_keywords_1 + Index sqlite_autoindex_moz_anno_attributes_1 + Index moz_places_url_hashindex + Index moz_places_hostindex + Index moz_places_visitcount + Index moz_places_frecencyindex + Index moz_places_lastvisitdateindex + Index moz_places_guid_uniqueindex + Index moz_places_originidindex + Index moz_historyvisits_placedateindex + Index moz_historyvisits_fromindex + Index moz_historyvisits_dateindex + Index moz_bookmarks_itemindex + Index moz_bookmarks_parentindex + Index moz_bookmarks_itemlastmodifiedindex + Index moz_bookmarks_dateaddedindex + Index moz_bookmarks_guid_uniqueindex + Index moz_keywords_placepostdata_uniqueindex + Index moz_annos_placeattributeindex + Index moz_items_annos_itemattributeindex > Task: _refreshUI

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albertrab said

HERE ARE THE RESULTS FOR "VERIFY INTEGRITY" OF PLACES DATABASE. NOW WHAT? + Table moz_bookmarks has 6 records

Well, there's the problem: the file hardly has any bookmarks in it.

Have you tried the things in this article: Recover lost or missing Bookmarks

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