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Chat window does not open

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Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings.

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It is possible that you are having problems with this service. Thank you for your patience.

If there is a problem with your browser, you can post it in this forum. :)

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