Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox browser looks like a redacted document

  • 3 uphendule
  • 2 zinale nkinga
  • Igcine ukuphendulwa ngu cor-el

more options

updated Firefox and lost everything, I can get over no bookmarks but what I don't understand is the distortion of the screen, big green blocks and changing letters from letters to blocked out squares making my email look like it has been redacted. How can I fix my Firefox installation to stabilize the font. I tried reinstalling and updated the advanced settings but I don't think that is the issue, it almost seems like a virus.

Ama-screenshot ananyekiwe

All Replies (3)

more options

Helpful?

more options

Thanks for the tip, got my bookmarks back. My emails still look redacted. Not sure what causes that. It must be something in Windows since I have uninstalled and reinstalled Firefox twice. I know they are pushing Edge, but I would hate to think they would issue an update to destroy Firefox.

Helpful?

more options

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.