Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox is not opening, and will not show any error message or anything and just automatically shuts down

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Hi, my firefox has been basically closing itself immediatally after I open it. When I restarted my computer, it finally showed me a message. It said that I could either go into safe mode and trouble shoot or refresh my firefox, deleting everything. So, I first went with going into safe mode, and as soon as the firefox safe mode tab opened, it closed itself again! So, I went to refresh because that was the only other option, and even after I refreshed, the firefox browser still closed itself. I scanned my computer for malware or viruses using two seperate malware detection programs, (Kaspersky Endpoint Security 10 for windows, and I used Malwarebytes' Anti-Malware). I have tried using google, however I am having the same exact problem with google as well! Please, someone help, I need this to log into my live sessions at my cyber school. I wish I could add images but the tab always blinks away after a second, and I'm not fast enough to get a picture of it.

Hi, my firefox has been basically closing itself immediatally after I open it. When I restarted my computer, it finally showed me a message. It said that I could either go into safe mode and trouble shoot or refresh my firefox, deleting everything. So, I first went with going into safe mode, and as soon as the firefox safe mode tab opened, it closed itself again! So, I went to refresh because that was the only other option, and even after I refreshed, the firefox browser still closed itself. I scanned my computer for malware or viruses using two seperate malware detection programs, (Kaspersky Endpoint Security 10 for windows, and I used Malwarebytes' Anti-Malware). I have tried using google, however I am having the same exact problem with google as well! Please, someone help, I need this to log into my live sessions at my cyber school. I wish I could add images but the tab always blinks away after a second, and I'm not fast enough to get a picture of it.

All Replies (1)

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia