Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Install Widevine manually

  • 6 uphendule
  • 1 inale nkinga
  • 22 views
  • Igcine ukuphendulwa ngu ezra

more options

Hi, I've been trying to get Widevine to install on Firefox for a few weeks (,month+ maybe?) but after all this time I'm left with the message Widevine Content Decryption Module provided by Google Inc. will be installed shortly. I've already tried reinstalling stuff, safe mode, enabling and disabling DRM and all the other stuff to help so at this point I'd just want to do it myself. Can't find any Widevine download or really any way on how to install it manually though, which is where I need assistance on, again I've already resigned to the fact that Widevine autoinstalling through firefox is broken and I'd rather try and do it myself manually. Thank you.

All Replies (6)

more options

You can check the Browser Console for an a XHR message about retrieving the Widevine GMP plugin.

If you toggle DRM off and on again then this should initiate a check for this plugin and the browser should show the related XHR requests and responses.

  • Options/Preferences -> General: Play DRM

Helpful?

more options

Yeah so I do that, but when I try to enter the URL given I'm given a 404. I'm figuring that this is because I dont have the hash(?) in the URL but I could be entirely wrong.

The stuff I'm looking at, just to confirm I'm looking at the right stuff, goes something like "addon id="gmp-widevinecdm" URL="https://redirector.gvt1" with a long string url and even longer string hashValue

Thanks for the quick response, apologies for the slower reply

Helpful?

more options

This is a builtin JSON file that Firefox can use in case there is a problem with the online update server:

  • chrome://global/content/gmp-sources/widevinecdm.json

It shows this URL for 64 bit Widevine on Windows;

Helpful?

more options

Trying to use that link gives a server not found error. Tried this on separate browsers as well; not too sure where to go from here

Helpful?

more options

No problems here, so sounds like an issue with the DNS service or possibly the Windows hosts file. Note that the URL redirects to https://r2---sn-5hne6nzs.gvt1.com

Helpful?

more options

That URL similarly doesn't give anything more useful than a 404. I haven't touched anything to do with network, internet access or anything remotely close to DNS and Host File either so I don't understand how the issue would stem from that. Honestly, do you think you could just send a mirror of the file or something similar? I feel it'd be easier that way, unless there's some magical diagnostic I can run to search for and fix and issues DNS could be facing.

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.