Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Zoom Function

  • 4 uphendule
  • 1 inale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu Cliff

more options

I am older and use the zoom function on many web pages. After this last update the Zoom function seems to be broken. I Zoom to 133% for a more comfortable read on a news site (Guardian)... go into the article and have to zoom again. Go back to the home page and it is fine until it finishes reloading and it snaps back to original size. Have to zoom again. None of these zoom setting remain consistantly. This has only become an issue since I restarted Firefox to install the last update.

Isisombululo esikhethiwe

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

more options

Firefox should normally remember the page zoom as part of the Site Preferences.

Are you possibly using Private Browsing mode ?

Note that Firefox has a Zoom section in Options/Preferences to set the default zoom level for webpages.

  • Options/Preferences -> General -> Language and Appearance -> Zoom

Helpful?

more options

I have no idea what has happened to Firefox??? It is slow and freezes between pages. At first I thought it was my internet connection until I opened Microsoft Edge and the internet is working at its usual speed. The zoom feature is still not working correctly... I am not in Private Browsing. I have tried to set the zoom in the options menu and it will not stick. It resets to 100% over and over. I have tried to change this setting 10 times with no success.

This all started the last time I restarted Firefox after the last update. Since then the browser has been slow, locking up with constant messages saying the browser is frozen, before you can react it decides to react it finally starts loading the page? I have restarted the computer, restarted the browser multiple times. If my computer goes to sleep... the browser locks up the entire computer.

Helpful?

more options

Isisombululo Esikhethiwe

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Helpful?

more options

I sort of cheated to fix this problem... I used Microsoft Edge to import all of my information and then uninstalled Firefox and removed all of the files. I then reinstalled Firefox and allowed it to import everything back from the Edge browser. That has seemed to correct the problem.

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.