Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to progress past Profile selection screen after re-installing Firefox Nightly

  • Akukho zimpendulo
  • 1 inale nkinga
more options

I have attempted multiple fresh installations of Firefox Nightly, including previous versions. Upon start-up, Nightly opens the profile selection screen, and promptly hangs. Only response is the Windows error sound upon clicking anywhere within the profile selection window.

I frequently have problems with Developer Edition and Nightly every time Windows forces a system update. To solve issues with Developer Edition, I usually have to roll back to version 79, then walk the versions forward.

Similar techniques have worked with Nightly in the past, however current attempts are failing at the profile window.

Since I am unable to get past profile creation, crash reports and dump files are not being generated.

Ama-screenshot ananyekiwe

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.