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Can't get past signin/login page on some websites

  • 5 uphendule
  • 1 inale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu FredMcD

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On certain websites I can't login, firefox keeps opening new tabs with the same login page. For instance, I try to login on Zulily, I click the 'sign in ' link in the top right corner of the box (image 1),I enter my email address and password (image 2) and click the 'shop now' button. I'm redirected to the first screen (screen 3), I did not just rename image 1 as image 3 and re-upload it. Image 3 is the actual 3rd window I'm redirected to. I have cleared cookies and caches and histories and deleted possibly corrupt cookies.sqlite files. I have cleared the startup cache and disabled add-ons and logged in in safe mode. I have uninstalled and reinstalled firefox. It's not all sites with logins, either. just certain sites, and it remains consistent which sites I can or can't log into. I have googled this problem with as many different re-wordings as I can come up with and no one else seems to quite have this exact problem. I'm running Firefox 86.0 64 bit for linux mint on Mint 20.

Isisombululo esikhethiwe

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (5)

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Isisombululo Esikhethiwe

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

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Actually, refreshing firefox is what did it. Go figure.

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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

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Thanks FredMcD! You sure do answer quick!

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I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

Helpful?

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