Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crash, and deleted history

  • 2 uphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu cor-el

more options

Every single time when my firefox crashes. It keeps constantly deleting my history for some odd reason.

Is there any way to recover all my history, though?

All Replies (2)

more options

In about:config the following setting is 'true' by default: browser.sessionstore.resume_from_crash. The default value for the following is 1: browser.sessionstore.max_resumed_crashes You can check those by opening a new tab and entering about:config in the url-bar. On the General page of Options, have you selected the setting "Restore previous session"?


more options

If you have a problem with losing the history after a crash then it is possible that there are problems with the places.sqlite database (bookmarks and history). Bookmarks can be restored automatically from a backup if a new places.sqlite is created, but the history is lost.

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox Title bar.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit

If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:


Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.