Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Mozilla VPN shut off so often iPhone 10

  • 1 baphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu brisu

more options

Mozilla VPN is always shutting off - why? Almost every time I check- it is off?

All Replies (1)

more options


Could you tell me more about what you are doing and when does this usually happen when the VPN disconnects?

Are you connections to the internet stable and you have under 5 devices connected to VPN via your account?

When it disconnects you, are you able to reconnect to the service?

To contact Mozilla support directly, follow the steps below.

Help, I still have questions about Mozilla VPN Debugging Mozilla VPN

If you run into issues contacting the support team via the methods above. You can send the support team an email here: A reminder to never send login details or other sensitive information via email.

I hope this is helpful, let me know how I can assist you farther.


Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.