Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox suddenly crippled - not loading any pages - fresh install hasn't helped

  • 1 baphendule
  • 1 inale nkinga
  • 21 views
  • Igcine ukuphendulwa ngu cor-el

more options

It's a bit galling, that I'm having to do this with Chrome, but Firefox (85.0.2 (64-bit)) has simply become useless. I even tried a fresh install of the beta version, to no avail.

The only page that displays, is the about:support troubleshooting page.

Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

This issue can be caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox. Visual Studio 2015, 2017 and 2019:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

more options

Isisombululo Esikhethiwe

This issue can be caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox. Visual Studio 2015, 2017 and 2019: