Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost the old login password Credentials which I stored in Mozilla

more options

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and same are replaced by Chrome Saved Credentials now what I do to retrieve my old credentials which I saved on Mozilla as I have seen many old answers from you I didn't found any folder with old data of Mozilla Please help me

All Replies (5)

more options

When you did the reset, did you choose to save your old data?

Helpful?

more options

You can check if you have a C:\Windows.old folder with your previous personal data.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>

"AppData" is a hidden folder.

Helpful?

more options

FredMcD said

When you did the reset, did you choose to save your old data?

Yes I choosed to save the data but after reset I did not found the data in the login id even as If we save Login id and password should be synchronized with our login id

Helpful?

more options

Did you find a Windows.old folder?

Helpful?

more options

NO there is no folder within the C: as one of your answer is not available on my system E.g:


You can check if you have a C:\Windows.old folder with your previous personal data.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile> "AppData" is a hidden folder.

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.