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Link to .docx files no more opened by MS Word

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Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, clicking on such a link brought up a dialog asking what Firefox should do with this file. One of the options is to open it with Word (see image 'ChooseWord').

But now this is no longer possible. I believe it vanished in the course of the automatic Firefox updates. Now the dialog looks like in the attached image 'NoWord'.

How can I restore the old behaviour?

Thanks, gernot

Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Based on the content-type listed in the second download dialog, Firefox is behaving as designed. It's weird that there is a different content-type listed for the identical file in the two dialogs. I don't know what is causing that.

Firefox has one preference related to overriding the generic binary file type. Does it make any difference if you turn off this preference:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste octet and pause while the list is filtered

(3) Double-click the pdfjs.handleOctetStream preference to switch the value from true to false


Otherwise, I have an extension that should correct the confusion by replacing the generic binary file content type with the correct one for downloads with a .docx extension. (After installation, turn on the extension by clicking its Zzzz button on the toolbar.)

https://addons.mozilla.org/firefox/addon/content-type-fixer/

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All Replies (6)

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What do you have here? see screenshot Also, update your browser.

Okulungisiwe ngu jonzn4SUSE

Helpful?

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Hello jonzn4SUSE,

thanks for your reply! Please see screenshot.

At the time of the incident, the browser was at its latest version (84.0.2)

Helpful?

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The second screenshot shows that the file is send as a generic content type (application/octet-stream). Firefox will always offer to save Files send this way. The server would have to send this file as a valid content-type for the .docx file extension like probably happens with the file in the first screenshot to make this work properly.

Helpful?

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Hello cor-el,

Thanks for the reply!

The second screenshot is from version 84.0.2 after clicking on exactly the same link as done from a version 83 browser yielding the first screenshot. So I would assume the server sent the same data to both broswers. I have attached the Applications screenshot from the 83 version.

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Isisombululo Esikhethiwe

Based on the content-type listed in the second download dialog, Firefox is behaving as designed. It's weird that there is a different content-type listed for the identical file in the two dialogs. I don't know what is causing that.

Firefox has one preference related to overriding the generic binary file type. Does it make any difference if you turn off this preference:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste octet and pause while the list is filtered

(3) Double-click the pdfjs.handleOctetStream preference to switch the value from true to false


Otherwise, I have an extension that should correct the confusion by replacing the generic binary file content type with the correct one for downloads with a .docx extension. (After installation, turn on the extension by clicking its Zzzz button on the toolbar.)

https://addons.mozilla.org/firefox/addon/content-type-fixer/

Helpful?

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Hi jscher2000,

thanks for your reply!

Changing the preference as you suggested didn't make a difference but your extension works like magic, straight opened the link into word.

Thank you very much!

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