Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Right clicking for websites giving inconsistent choices

  • 1 baphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu FredMcD

Marsha
Marsha
more options

I use Win 10 Pro. If I want to copy something - a document or site address or use any other control in the menu, sometimes the menu options appear and sometimes they don't. Sometimes nothing happens and I have to hit Esc several times to get a program or menu selection to work. Occasionally, I even have to reboot. I seldom use other browsers but when I do, they don't seem to have a problem. I'm thinking of resetting Firefox but I'm concerned about everything I'll lose. I've tried to simply update my browser but it doesn't help. Suggestions?

I use Win 10 Pro. If I want to copy something - a document or site address or use any other control in the menu, sometimes the menu options appear and sometimes they don't. Sometimes nothing happens and I have to hit Esc several times to get a program or menu selection to work. Occasionally, I even have to reboot. I seldom use other browsers but when I do, they don't seem to have a problem. I'm thinking of resetting Firefox but I'm concerned about everything I'll lose. I've tried to simply update my browser but it doesn't help. Suggestions?

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Refreshing Firefox {web link} is a LAST RESORT ! !

Refreshing Firefox -- easily fix most problems

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs. Everything else, like user settings and add-ons, are removed. Note: Refresh saves your old profile to the desktop in a folder called Old Firefox.