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VPN not staying on iPhone 11

  • 1 baphendule
  • 1 inale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu mcalidonio

oliviatirelli
oliviatirelli
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I’m so stressed I turn my VPN on and after a few seconds it completely disappears from my iPhone 11 display. How do I stop this it didn’t use to do this it! Appreciate any help please.

All Replies (1)

mcalidonio
mcalidonio
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Hey Olivia,

Thanks for reaching out! I'm sorry to hear our Mozilla VPN app is causing trouble.

We'd love to learn more about the experience you've encountered after turning on the Mozilla VPN service on your device. To do so, you can log in to accounts.firefox.com with the Firefox account associated with the subscription, next to subscriptions, click on manage and you will have the option to Contact Support.

We hope to hear from you soon!

- Manuel at VPN and FPN Support

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