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grey boxes with white lines and other display anomalities with firefox

  • 3 uphendule
  • 1 inale nkinga
  • 95 views
  • Igcine ukuphendulwa ngu FredMcD

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Hi,

When I use firefox I see a grey box of different sizes + white lines instead of a website shown correctly. I attached a screenshot of a typical display of a website in my firefox browser.

Could someone help me to make firefox work as expected?

Thanks.

Hi, When I use firefox I see a grey box of different sizes + white lines instead of a website shown correctly. I attached a screenshot of a typical display of a website in my firefox browser. Could someone help me to make firefox work as expected? Thanks.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

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Isisombululo Esikhethiwe

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Thanks @FredMcD. Removing all cookies did not solve the problem. Using Firefox in safe-mode did do the job, so I turned off hardware acceleration and it seems to work fine now.

Okulungisiwe ngu Marc

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Glad to help. Safe Surfing.