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Firefox only displays a blank web page

  • 6 uphendule
  • 1 inale nkinga
  • 32 views
  • Igcine ukuphendulwa ngu Pr. Sunflower

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Hello,

my Firefox on Android running on Xiaomi Redmi Note 3 suddenly stopped working after five years. It does not display the content of the web page even though it loads it completely. I can see only blank page. I concluded that the website is fully loaded because on a “blank” page I can tap on any link that is then loaded, but the website still ends up being completely blank.

I tried the following: - clean firefox cahche - reinstall firefox - reboot the phone several times - install other versions of Firefox (nightly, firefox for Android Beta, Quantum)

Nothing helped.

Chrome browser is running normally.

I haven't changed anything from the settings on my mobile phone, nor have I added any new apps. I've had a problem for the last week since, I guess, since the last update was released.

I'm in a bad situation because Firefox is my favorite browser that I use on five devices connected to the cloud.

P.S.

By searching this forum I found that it was some kind of bug in Firefox, but that was more than two years ago and the problem was marked as fixed.

Please help and advice.

Isisombululo esikhethiwe

Hi

Please can you update your copy of Firefox for Android from the Google Play store. An update has gone out today that should fix this issue.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (6)

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Hi

What version of Android do you have installed on this device?

Helpful?

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Seburo said

Hi What version of Android do you have installed on this device?

Hi,

It's 6.0.1.

Helpful?

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It looks like this.

Helpful?

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Isisombululo Esikhethiwe

Hi

Please can you update your copy of Firefox for Android from the Google Play store. An update has gone out today that should fix this issue.

Helpful?

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It works now! Thanks, Saburo, for the quick response and solution. A week without Firefox on my cell phone was exhausting. ;)

Helpful?

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Hi!

I posted on another thread that I am still having the issue on Firefox 84.1.4 (Build #2015785883) and I just wanted to know: have the updates really solved the problem for you?

It didn't for me

Helpful?

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