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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Had to do forced shutdown after getting 'hacked' - Can't bring Firefox back up as I know it will restart and that tab will be retored & try and tale over my PC again

  • 3 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu Gerry1954

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Is there a way that I can bring Firefox back up without it restoring the open tabs including the one that is trying to take control of my PC ? I've looked at the solutions in the Knowledge base but didn't find one that matches this problem ..... Thanks in advance

Isisombululo esikhethiwe

Hello:

Well I got lucky, the problem went away by a funny good action.

I decided before doing anything else to my PC to take a backup of ALL my files. I had a new backup device which I had purchased recently. Plugged it in, and one of the steps it does at the beginning is open a NEW clean iteration of your DEFAULT browser, which for me is Firefox. Wow, so pleased to see that & not it restoring the open tabs when I had to do the forced shutdown. Hopefully this could help someone else in the future

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

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Isisombululo Esikhethiwe

Hello:

Well I got lucky, the problem went away by a funny good action.

I decided before doing anything else to my PC to take a backup of ALL my files. I had a new backup device which I had purchased recently. Plugged it in, and one of the steps it does at the beginning is open a NEW clean iteration of your DEFAULT browser, which for me is Firefox. Wow, so pleased to see that & not it restoring the open tabs when I had to do the forced shutdown. Hopefully this could help someone else in the future

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That's a lot simpler than the methods I described in the following reply. I'll link to it in case others don't have your combination of products:

https://support.mozilla.org/questions/1315209#answer-1370290

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jscher2000 - I think it is brilliant for you to put additional recommendations options to this thread as the more info/choices people have, they can select the one(s) that they want and/or can do…. Thanks a bundle!