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Not able to complete financial transactions with Firefox.

  • 3 uphendule
  • 1 inale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu FredMcD

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Not able to complete transactions with major financial institutions using Firefox. Same transactions completed on other browsers. Problem began in the past week or 2.

Have removed all extensions

Security issue?

Appreciate assistance. Thanks

Isisombululo esikhethiwe

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

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Isisombululo Esikhethiwe

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

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Tried suggestion #1. Open & attempt to perform function in Safe Mode. That did not solve the problem.

Suggestion #2. Refresh. That did solve the problem! Now able to again execute transactions within financial institutions.

Thank you very much for replying & providing the solution. Greatly appreciated!

Helpful?

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Glad to help. Safe Surfing.

Helpful?

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