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Thunderbird crashes

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  • 1 inale nkinga
  • 17 views
  • Igcine ukuphendulwa ngu Wayne Mery

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Thunderbird keeps crashing after the latest update. Mostly crashes when sending emails, but seems to be generally slower and crashes randomly.

Any ideas?

Here is the crash report;

AdapterDeviceID: 0x0fd1 AdapterDriverVersion: 8.17.12.9616 AdapterSubsysID: 05521028 AdapterVendorID: 0x10de Add-ons: wetransfer%40extensions.thunderbird.net:2.1.0,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0 AppInitDLLs: %SystemRoot%\SysWOW64\nvinit.dll BIOS_Manufacturer: Alienware BlockedDllList: BreakpadReserveAddress: 164298752 BreakpadReserveSize: 83886080 BuildID: 20201110184431 CPUMicrocodeVersion: 0x15 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1605713723 Email: Taylor@850autos.com FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 GraphicsCriticalError: |[0][GFX1-]: RenderTargetViewNeedsRecreating (t=1.28431) |[1][GFX1-]: (gfxWindowsPlatform) Detected device reset: 2 (t=7158.28) |[2][GFX1-]: (gfxWindowsPlatform) scheduled device update. (t=7158.28) |[3][GFX1-]: (gfxWindowsPlatform) Detected device reset: 2 (t=7158.28) |[4][GFX1-]: (gfxWindowsPlatform) scheduled device update. (t=7158.28) |[5][GFX1-]: LayerManager::EndTransaction skip RenderLayer(). (t=7158.31) |[6][GFX1-]: (nsWindow) Detected device reset: 2 (t=7158.31) |[7][GFX1-]: RenderTargetViewNeedsRecreating (t=7158.42) |[8][GFX1-]: (nsWindow) Finished device reset. (t=7158.53) InstallTime: 1605281849 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Corporation":["api-ms-win-crt-string-l1-1-0.dll","D3DCOMPILER_47.dll","api-ms-win-core-timezone-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","msvcp140.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","ucrtbase.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-core-file-l2-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-core-synch-l1-2-0.dll","api-ms-win-core-processthreads-l1-1-1.dll","api-ms-win-core-file-l1-2-0.dll","VCRUNTIME140.dll","api-ms-win-core-localization-l1-2-0.dll","api-ms-win-crt-runtime-l1-1-0.dll","WLIDNSP.DLL"],"Microsoft Windows":["wdmaud.drv","duser.dll","d2d1.dll","dui70.dll","explorerframe.dll","midimap.dll","samlib.dll","slc.dll","msacm32.drv","linkinfo.dll","ksuser.dll","avrt.dll","d3d11.dll","dxgi.dll","msacm32.dll","npmproxy.dll","nlaapi.dll","netprofm.dll","ntmarta.dll","FWPUCLNT.DLL","rasadhlp.dll","winnsi.dll","IPHLPAPI.DLL","dnsapi.dll","WSHTCPIP.DLL","wship6.dll","mswsock.dll","winsta.dll","RpcRtRemote.dll","wtsapi32.dll","dwmapi.dll","uxtheme.dll","bcryptprimitives.dll","comctl32.dll","dbghelp.dll","cscapi.dll","samcli.dll","winmm.dll","wevtapi.dll","Wpc.dll","ntshrui.dll","srvcli.dll","netutils.dll","rsaenh.dll","cryptsp.dll","actxprxy.dll","version.dll","propsys.dll","MMDevAPI.dll","wshbth.dll","pnrpnsp.dll","api-ms-win-downlevel-advapi32-l2-1-0.dll","powrprof.dll","winrnr.dll","NapiNSP.dll","api-ms-win-downlevel-shlwapi-l2-1-0.dll","wsock32.dll","profapi.dll","msvcrt.dll","cfgmgr32.dll","clbcatq.dll","api-ms-win-downlevel-shlwapi-l1-1-0.dll","imagehlp.dll","Wldap32.dll","api-ms-win-downlevel-version-l1-1-0.dll","setupapi.dll","msasn1.dll","psapi.dll","api-ms-win-downlevel-normaliz-l1-1-0.dll","shell32.dll","api-ms-win-downlevel-advapi32-l1-1-0.dll","shlwapi.dll","api-ms-win-downlevel-ole32-l1-1-0.dll","nsi.dll","normaliz.dll","imm32.dll","api-ms-win-downlevel-user32-l1-1-0.dll","ws2_32.dll","devobj.dll","sechost.dll","ntdll.dll"],"Microsoft Windows Hardware Compatibility Publisher":["igd10umd32.dll"],"Mozilla Corporation":["thunderbird.exe","nss3.dll","xul.dll","lgpllibs.dll","ldap60.dll","prldap60.dll","mozglue.dll","softokn3.dll","freebl3.dll","nssckbi.dll","rnp.dll","libgcrypt-20.dll","libssp-0.dll","libotr-5.dll","libgpg-error-0.dll"],"NVIDIA Corporation":["nvdxgiwrap.dll","nvd3d9wrap.dll","nvinit.dll","nvapi.dll","nvumdshim.dll","nvwgf2um.dll"]} Notes: Has dual GPUs. GPU-#2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x0166, AdapterSubsysID2: 05521028, AdapterDriverVersion2: 8.15.10.2653FP(D00-L1000-W00001000-T000) D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- OMTP? OMTP+4 ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 3239 StartupCrash: 0 StartupTime: 1605710620 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86","buildId":"20201110184431","version":"78.4.3","vendor":null,"displayVersion":"78.4.3","platformVersion":"78.4.1","xpcomAbi":"x86-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8074,"virtualMaxMB":4096,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Windows_NT","version":"6.1","locale":"en-US","servicePackMajor":1,"servicePackMinor":0,"windowsBuildNumber":7601},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Direct2D 1.1","Headless":false,"adapters":[{"description":"NVIDIA GeForce GT 650M ","vendorID":"0x10de","deviceID":"0x0fd1","subsysID":"05521028","RAM":1024,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um","driverVendor":null,"driverVersion":"8.17.12.9616","driverDate":"3-4-2012","GPUActive":true},{"description":"Intel(R) HD Graphics 4000","vendorID":"0x8086","deviceID":"0x0166","subsysID":"05521028","RAM":0,"driver":"igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32","driverVendor":null,"driverVersion":"8.15.10.2653","driverDate":"2-14-2012","GPUActive":false}],"monitors":[{"screenWidth":1600,"screenHeight":900,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1024,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unavailable:FEATURE_FAILURE_NO_E10S"},"wrQualified":{"status":"blacklisted:FEATURE_UNQUALIFIED_WEBRENDER_WINDOWS_7"},"webrender":{"status":"unavailable-no-angle"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_NOT_RECENT_WIN10"},"advancedLayers":{"status":"available"},"d3d11":{"status":"available","version":45056,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","fission.autostart":false},"sandbox":{"effectiveContentProcessLevel":1},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 892:"Gecko_IOThread",14188:"Link Monitor #1",10760:"Socket Thread",15224:"Permission",2924:"Timer",14956:"JS Watchdog",17504:"JS Helper",18832:"JS Helper",6128:"JS Helper",13472:"JS Helper",9968:"JS Helper",9656:"JS Helper",13464:"JS Helper",15284:"JS Helper",8972:"Cache2 I/O",12712:"Cookie",17388:"Worker Launcher",17916:"WindowsVsyncThread",9872:"Compositor",10560:"ImgDecoder #1",8300:"ImageIO",10004:"IPDL Background",19376:"DataStorage",13596:"cert_storage",1756:"DOM Worker",11768:"HTML5 Parser",11212:"mozStorage #1",2516:"StyleThread#1",12852:"StyleThread#2",14488:"StyleThread#3",11180:"StyleThread#0",12580:"StyleThread#5",16584:"StyleThread#4",12000:"ImageBridgeChld",10484:"PlayEventSound",12624:"localStorage DB",15404:"TRR Background",18748:"COM MTA",12428:"mozStorage #4",17076:"QuotaManager IO",10288:"IMAP",10572:"ProxyResolution",13236:"IMAP",16252:"IMAP",18952:"IMAP",16664:"IMAP",13696:"mozStorage #5",2284:"mozStorage #6",4884:"mozStorage #7",11016:"mozStorage #8",16412:"IMAP",2248:"IMAP",8376:"IMAP",9884:"IMAP",15424:"IMAP",11460:"IMAP",17616:"mozStorage #9",11524:"URL Classifier",9168:"ImgDecoder #2",10496:"ImgDecoder #3",10704:"IMAP",4488:"mozStorage #10",12620:"DNS Resolver #13",13712:"StreamTrans #776",6248:"StreamTrans #777",11296:"Untrusted Modules",12684:"StreamTrans #778",8860:"StreamTrans #779",3968:"StreamTrans #780",3892:"DOM Worker",19160:"IMAP",9020:"DNS Resolver #14",9824:"SSL Cert #7",18640:"DNS Resolver #15",18088:"IMAP", Throttleable: 1 URL: UptimeTS: 7255.094214691 Version: 78.4.3 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Thunderbird keeps crashing after the latest update. Mostly crashes when sending emails, but seems to be generally slower and crashes randomly. Any ideas? Here is the crash report; AdapterDeviceID: 0x0fd1 AdapterDriverVersion: 8.17.12.9616 AdapterSubsysID: 05521028 AdapterVendorID: 0x10de Add-ons: wetransfer%40extensions.thunderbird.net:2.1.0,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0 AppInitDLLs: %SystemRoot%\SysWOW64\nvinit.dll BIOS_Manufacturer: Alienware BlockedDllList: BreakpadReserveAddress: 164298752 BreakpadReserveSize: 83886080 BuildID: 20201110184431 CPUMicrocodeVersion: 0x15 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1605713723 Email: Taylor@850autos.com FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 GraphicsCriticalError: |[0][GFX1-]: RenderTargetViewNeedsRecreating (t=1.28431) |[1][GFX1-]: (gfxWindowsPlatform) Detected device reset: 2 (t=7158.28) |[2][GFX1-]: (gfxWindowsPlatform) scheduled device update. (t=7158.28) |[3][GFX1-]: (gfxWindowsPlatform) Detected device reset: 2 (t=7158.28) |[4][GFX1-]: (gfxWindowsPlatform) scheduled device update. (t=7158.28) |[5][GFX1-]: LayerManager::EndTransaction skip RenderLayer(). (t=7158.31) |[6][GFX1-]: (nsWindow) Detected device reset: 2 (t=7158.31) |[7][GFX1-]: RenderTargetViewNeedsRecreating (t=7158.42) |[8][GFX1-]: (nsWindow) Finished device reset. (t=7158.53) InstallTime: 1605281849 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Corporation":["api-ms-win-crt-string-l1-1-0.dll","D3DCOMPILER_47.dll","api-ms-win-core-timezone-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","msvcp140.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","ucrtbase.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-core-file-l2-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-core-synch-l1-2-0.dll","api-ms-win-core-processthreads-l1-1-1.dll","api-ms-win-core-file-l1-2-0.dll","VCRUNTIME140.dll","api-ms-win-core-localization-l1-2-0.dll","api-ms-win-crt-runtime-l1-1-0.dll","WLIDNSP.DLL"],"Microsoft Windows":["wdmaud.drv","duser.dll","d2d1.dll","dui70.dll","explorerframe.dll","midimap.dll","samlib.dll","slc.dll","msacm32.drv","linkinfo.dll","ksuser.dll","avrt.dll","d3d11.dll","dxgi.dll","msacm32.dll","npmproxy.dll","nlaapi.dll","netprofm.dll","ntmarta.dll","FWPUCLNT.DLL","rasadhlp.dll","winnsi.dll","IPHLPAPI.DLL","dnsapi.dll","WSHTCPIP.DLL","wship6.dll","mswsock.dll","winsta.dll","RpcRtRemote.dll","wtsapi32.dll","dwmapi.dll","uxtheme.dll","bcryptprimitives.dll","comctl32.dll","dbghelp.dll","cscapi.dll","samcli.dll","winmm.dll","wevtapi.dll","Wpc.dll","ntshrui.dll","srvcli.dll","netutils.dll","rsaenh.dll","cryptsp.dll","actxprxy.dll","version.dll","propsys.dll","MMDevAPI.dll","wshbth.dll","pnrpnsp.dll","api-ms-win-downlevel-advapi32-l2-1-0.dll","powrprof.dll","winrnr.dll","NapiNSP.dll","api-ms-win-downlevel-shlwapi-l2-1-0.dll","wsock32.dll","profapi.dll","msvcrt.dll","cfgmgr32.dll","clbcatq.dll","api-ms-win-downlevel-shlwapi-l1-1-0.dll","imagehlp.dll","Wldap32.dll","api-ms-win-downlevel-version-l1-1-0.dll","setupapi.dll","msasn1.dll","psapi.dll","api-ms-win-downlevel-normaliz-l1-1-0.dll","shell32.dll","api-ms-win-downlevel-advapi32-l1-1-0.dll","shlwapi.dll","api-ms-win-downlevel-ole32-l1-1-0.dll","nsi.dll","normaliz.dll","imm32.dll","api-ms-win-downlevel-user32-l1-1-0.dll","ws2_32.dll","devobj.dll","sechost.dll","ntdll.dll"],"Microsoft Windows Hardware Compatibility Publisher":["igd10umd32.dll"],"Mozilla Corporation":["thunderbird.exe","nss3.dll","xul.dll","lgpllibs.dll","ldap60.dll","prldap60.dll","mozglue.dll","softokn3.dll","freebl3.dll","nssckbi.dll","rnp.dll","libgcrypt-20.dll","libssp-0.dll","libotr-5.dll","libgpg-error-0.dll"],"NVIDIA Corporation":["nvdxgiwrap.dll","nvd3d9wrap.dll","nvinit.dll","nvapi.dll","nvumdshim.dll","nvwgf2um.dll"]} Notes: Has dual GPUs. GPU-#2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x0166, AdapterSubsysID2: 05521028, AdapterDriverVersion2: 8.15.10.2653FP(D00-L1000-W00001000-T000) D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- OMTP? OMTP+4 ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 3239 StartupCrash: 0 StartupTime: 1605710620 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86","buildId":"20201110184431","version":"78.4.3","vendor":null,"displayVersion":"78.4.3","platformVersion":"78.4.1","xpcomAbi":"x86-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8074,"virtualMaxMB":4096,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Windows_NT","version":"6.1","locale":"en-US","servicePackMajor":1,"servicePackMinor":0,"windowsBuildNumber":7601},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Direct2D 1.1","Headless":false,"adapters":[{"description":"NVIDIA GeForce GT 650M ","vendorID":"0x10de","deviceID":"0x0fd1","subsysID":"05521028","RAM":1024,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um","driverVendor":null,"driverVersion":"8.17.12.9616","driverDate":"3-4-2012","GPUActive":true},{"description":"Intel(R) HD Graphics 4000","vendorID":"0x8086","deviceID":"0x0166","subsysID":"05521028","RAM":0,"driver":"igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32","driverVendor":null,"driverVersion":"8.15.10.2653","driverDate":"2-14-2012","GPUActive":false}],"monitors":[{"screenWidth":1600,"screenHeight":900,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1024,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unavailable:FEATURE_FAILURE_NO_E10S"},"wrQualified":{"status":"blacklisted:FEATURE_UNQUALIFIED_WEBRENDER_WINDOWS_7"},"webrender":{"status":"unavailable-no-angle"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_NOT_RECENT_WIN10"},"advancedLayers":{"status":"available"},"d3d11":{"status":"available","version":45056,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","fission.autostart":false},"sandbox":{"effectiveContentProcessLevel":1},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 892:"Gecko_IOThread",14188:"Link Monitor #1",10760:"Socket Thread",15224:"Permission",2924:"Timer",14956:"JS Watchdog",17504:"JS Helper",18832:"JS Helper",6128:"JS Helper",13472:"JS Helper",9968:"JS Helper",9656:"JS Helper",13464:"JS Helper",15284:"JS Helper",8972:"Cache2 I/O",12712:"Cookie",17388:"Worker Launcher",17916:"WindowsVsyncThread",9872:"Compositor",10560:"ImgDecoder #1",8300:"ImageIO",10004:"IPDL Background",19376:"DataStorage",13596:"cert_storage",1756:"DOM Worker",11768:"HTML5 Parser",11212:"mozStorage #1",2516:"StyleThread#1",12852:"StyleThread#2",14488:"StyleThread#3",11180:"StyleThread#0",12580:"StyleThread#5",16584:"StyleThread#4",12000:"ImageBridgeChld",10484:"PlayEventSound",12624:"localStorage DB",15404:"TRR Background",18748:"COM MTA",12428:"mozStorage #4",17076:"QuotaManager IO",10288:"IMAP",10572:"ProxyResolution",13236:"IMAP",16252:"IMAP",18952:"IMAP",16664:"IMAP",13696:"mozStorage #5",2284:"mozStorage #6",4884:"mozStorage #7",11016:"mozStorage #8",16412:"IMAP",2248:"IMAP",8376:"IMAP",9884:"IMAP",15424:"IMAP",11460:"IMAP",17616:"mozStorage #9",11524:"URL Classifier",9168:"ImgDecoder #2",10496:"ImgDecoder #3",10704:"IMAP",4488:"mozStorage #10",12620:"DNS Resolver #13",13712:"StreamTrans #776",6248:"StreamTrans #777",11296:"Untrusted Modules",12684:"StreamTrans #778",8860:"StreamTrans #779",3968:"StreamTrans #780",3892:"DOM Worker",19160:"IMAP",9020:"DNS Resolver #14",9824:"SSL Cert #7",18640:"DNS Resolver #15",18088:"IMAP", Throttleable: 1 URL: UptimeTS: 7255.094214691 Version: 78.4.3 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

All Replies (4)

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Please post the actual crash id number that starts with bp-

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Suggest you update your Graphics driver.

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850autosllc, please break the suspense.

Good results? Bad results?