Crashes consistently
I've tried all the recommended fixes. Upgraded memory, file check, DISM, safe mode, refresh, update, etc. etc. Here are some of the infinite number of crash reports: Crash ID: bp-ab045501-5c4f-439e-b01c-23afa0201116 Crash ID: bp-654606c6-6616-4cc4-a6c5-1ee420201116 Crash ID: bp-413dbf26-b713-4be2-b6b5-d88440201116 Crash ID: bp-1c6d93f2-17ad-4b6b-b223-4f0010201116
All Replies (3)
bp-ab045501-5c4f-439e-b01c-23afa0201116 Signature: OOM | small
MOZ_CRASH Reason (Sanitized) : [unhandlable oom] Failed to allocate slots while tenuring.
Crash Reason EXCEPTION_BREAKPOINT
msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder
IPSEng64.dll = Symantec Intrusion Detection ++++++++++++++++++++++++++++++++++++++++++ bp-bp-654606c6-6616-4cc4-a6c5-1ee420201116 Signature: OOM | small
MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()
Crash Reason EXCEPTION_BREAKPOINT
IPSEng64.dll = Symantec Intrusion Detection ++++++++++++++++++++++++++++++++++++++++++ bp-413dbf26-b713-4be2-b6b5-d88440201116 Signature: mozilla::ipc::FatalError | mozilla::ipc::IProtocol::HandleFatalError | mozilla::ipc::IPDLParamTraits<T>::Read
MOZ_CRASH Reason (Sanitized) : IPDL error: "Error deserializing 'data' (SerializedStructuredCloneBuffer) member of 'SerializedStructuredCloneReadInfo'". abort()ing as a result.
Crash Reason EXCEPTION_BREAKPOINT
IPSEng64.dll = Symantec Intrusion Detection
This is for Sumo's Related Bugs 1600032 RESOLVED FIXED IPC crashes with fatal error msg: Error deserializing 'textureParent' (PTexture) member of 'TimedTexture'
1580934 NEW --- Crash in [@ mozilla::ipc::FatalError | mozilla::ipc::IProtocol::HandleFatalError | mozilla::ipc::IPDLParamTraits<T>::Read] (Error deserializing 'securityInfo')
1562616 VERIFIED FIXED Crash in [@ mozilla::ipc::FatalError | mozilla::ipc::IProtocol::HandleFatalError | mozilla::ipc::ReadIPDLParam<T>]
1561976 RESOLVED WONTFIX Crash with gfx.use-glx-texture-from-pixmap;true
1473600 NEW --- Crash in mozilla::ipc::FatalError | mozilla::ipc::IProtocol::HandleFatalError | mozilla::ipc::IPDLParamTraits<T>::Read +++++++++++++++++++++++++++++++++++++++ bp-1c6d93f2-17ad-4b6b-b223-4f0010201116 Signature: widevinecdm.dll | trunc | widevinecdm.dll | trunc | mozilla::gmp::ChromiumCDMChild::RecvDecryptAndDecodeFrame
Crash Reason Unhandled C++ Exception
widevinecdm.dll = Widevine Content Decryption Module = Google Inc == Note: Some claim virus
IPSEng64.dll = Symantec Intrusion Detection
You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up
https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down
MemTest LAST UPDATED : 12/04/2020
Could you please run a tool from http://memtest.org/
in order to check the integrity of your RAM?
You will need a thumb or disk drive to install it on.
Do you let Windows handle the page file or did you set a fixed size ?
If you use a fixed size for the page file then try the former and let Windows handle the page file.