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error in downloading files

  • 7 uphendule
  • 1 inale nkinga
  • 106 views
  • Igcine ukuphendulwa ngu Seburo

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I am having trouble downloading files with Mozilla Firefox. I keep getting an error in downloading that it was not possible to download the file, e.g. pdf. what can I do? is it a blockage in the browser settings? or maybe where in the phone settings?

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Isisombululo esikhethiwe

Today's update has fixed the problem. Thank you for your help. best regards

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All Replies (7)

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Hi

Thank you for your question. This is an issue that is due to be resolved in an update due to land on your device this week.

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Despite updating the application, there is still an error in downloading files from websites.

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Hi

What is the address of the site that you are trying to download files from?

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Hello, it does not matter from which site the files are downloaded. The problem occurs both in downloading, for example, pdf regulations from the bank and from files from this website https://amazfitwatchfaces.com/pace/view/6948. In the browser on the computer there are no such problems.

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Hello, it doesn't matter what page the files are downloaded from. The error occurs both in downloading pdf files. e.g. bank regulations, as well as pages with shields on smartwatches. I have Android 10 One UI 2.5 installed.

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Isisombululo Esikhethiwe

Today's update has fixed the problem. Thank you for your help. best regards

Helpful?

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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

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