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Firefox Desktop Browser

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Why doesn't the import bookmarks function work in firefox? I've tried importing my bookmarks via an html file and directly from other browsers. It doesn't work. The page doesn't move; It just remains blank. I would be very grateful for any help.

Thank you.

All Replies (4)

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Try exporting the bookmarks again to an HTML file. Open the file in a text viewer. Does it look okay? Then try importing the new file.

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I did as you advised; The file looked good but the import function still doesn't work.

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I called for more help.

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

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Can you confirm that this is an HTML backup and not a JSON backup ?

An HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1> A JSON backup starts with: {"title":"","id":1,"dateAdded":

Are there bookmarks with very long names or URLs in the file that might be causing problems ?

You can check for issues caused by a corrupted places.sqlite or favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot the computer and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.