
Firefox Desktop Browser
Why doesn't the import bookmarks function work in firefox? I've tried importing my bookmarks via an html file and directly from other browsers. It doesn't work. The page doesn't move; It just remains blank. I would be very grateful for any help.
Thank you.
All Replies (4)
Try exporting the bookmarks again to an HTML file. Open the file in a text viewer. Does it look okay? Then try importing the new file.
I did as you advised; The file looked good but the import function still doesn't work.
I called for more help.
Please explain the problem in detail. What happens? What is/are the exact error message(s) ?
Can you confirm that this is an HTML backup and not a JSON backup ?
An HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1> A JSON backup starts with: {"title":"","id":1,"dateAdded":
Are there bookmarks with very long names or URLs in the file that might be causing problems ?
You can check for issues caused by a corrupted places.sqlite or favicons.sqlite databases in the Firefox profile folder.
- use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page
If errors are reported with "Verify Integrity", close and restart Firefox or reboot the computer and retry.
If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.
- keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
See also:
- https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
- https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data