Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Website internal links not working

  • 3 uphendule
  • 1 inale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu cor-el

more options

I use a particualr website almost every day. Up until recently I was able to navigate, via a navigation pane within the site, to any one of eight sub sites via the appropriate links. This no longer works and I am 'dumped' back to the base web page. This only happens with Firefox. If I use a competitor web browser (!) the internallinks work as programmed.

Firefox is my browser of choice,but is currently unusable for my needs- please help!

I use a particualr website almost every day. Up until recently I was able to navigate, via a navigation pane within the site, to any one of eight sub sites via the appropriate links. This no longer works and I am 'dumped' back to the base web page. This only happens with Firefox. If I use a competitor web browser (!) the internallinks work as programmed. Firefox is my browser of choice,but is currently unusable for my needs- please help!

All Replies (3)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thanks for the post. Sadly, it didn't help.

more options

What kind of links are this ? Are that normal links (A heref tags) or are that JavaScript links that use an event handler ?

Can you post a link to a publicly accessible page (i.e. no authentication or login required)?