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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Crashing happens when I watch videos on YouTube or Twitch.

  • 2 uphendule
  • 1 inale nkinga
  • 22 views
  • Igcine ukuphendulwa ngu FredMcD

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Crashing happens when I watch videos on YouTube or Twitch.

I tried to watch the video even in safe mode, but the same crash occurred.

Crash reports: bp-7eab7d60-6b67-4bc9-a543-b7ebd0201109

Thanks for your help

All Replies (2)

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Product Firefox Release Channel release Version 82.0.2 Build ID 20201027185343 (2020-10-27) Buildhub data OS Windows 10 OS Version 10.0.18362

bp-7eab7d60-6b67-4bc9-a543-b7ebd0201109 Signature: memcpy | nsJARInputStream::Read

Crash Reason EXCEPTION_IN_PAGE_ERROR_READ / STATUS_DEVICE_DATA_ERROR

nzbrcom.dll = AhnLab Safe Transaction = AhnLab, Inc.

mfc90u.dll = Power2Go

This is for Sumo's Related Bugs 1551562 NEW --- Crash in [@ memcpy | nsJARInputStream::Read]

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Make sure all software is up to date.