Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

audio not working (since the question to allow microphone acces does not show up)

  • Akukho zimpendulo
  • 1 inale nkinga
more options

Good day everybody, I stumbled across the issue mentioned in the title. I need BBB for meetings and online lessons. When activating audio, a little notification should show up, asking for mic access permission (i tried it on firefox on another pc and it worked there). However, on my pc, this doesn't happen. I also tried other websites where mic access is needed, but it's the same story: the pop up does not show up.

Microphone access is not disabled in the privacy settings; when I lookup the permissions on a page that requires a microphone, it says that there are no special permissions for the page.

I also tried a different browser and it worked there, therefore I assume it's not in the windows settings (Firefox has permission to access the microphone).

I updated Firefox as well as Flash.

Any idea how to get this running?

Thanks in advance, m