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tab crashes when user clicks in textbox
When clicking in textbox on dialog box tab crashes out. It was working with firefox version 65. Tried in 71, 78ers and 82 version, its not working.
All Replies (4)
Is this with all websites/pages, some, a few?
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
Please, Do not post a screenshot ! !
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
Report ID : 6a20e9a1-05e4-4656-847c-a4c61822f6d6 As of now encountered problem with one website
Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
Tab crashes may not always offer to send a crash report.
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
Boot the computer in Windows Safe Mode with network support to see if that has effect.