Financial Institutions Window 10
Firefox 82.0.2 64-bit
When logged into my financial institutions, the following problems occur:
Cannot click on OK/CANCEL buttons, the arrow does not change to a hand. Also, cannot click into some data entry fields.
Never had these problems before a week ago.
Mircosoft Edge Browser works fine.
Any help would be appreciated.
Thank you
All Replies (3)
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Hi, That did not resolve the problem.
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
Remove History For One Site {web link}
Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings