Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cursor help

  • 6 uphendule
  • 1 inale nkinga
  • 15 views
  • Igcine ukuphendulwa ngu RyanX999

more options

When logging in to my bank account and requesting an authentication code, my cursor used to automatically refocus and i would be able to start typing in the code in the appropriate box without looking back up at my to click on the box first. Now I find myself typing in the code several times before I realize I'm not typing anywhere at all. Does anyone know if this is a firefox update or an update my bank did with their website? anyone have any idea for a fix?

When logging in to my bank account and requesting an authentication code, my cursor used to automatically refocus and i would be able to start typing in the code in the appropriate box without looking back up at my to click on the box first. Now I find myself typing in the code several times before I realize I'm not typing anywhere at all. Does anyone know if this is a firefox update or an update my bank did with their website? anyone have any idea for a fix?

All Replies (6)

more options
more options

my caret browsing wasn't enabled and i did not have the check mark next to "Always use the cursor keys to navigate within pages"

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

still no luck - is it possible its a computer setting on not firefox related ?

Okulungisiwe ngu RyanX999

more options

It is possible that the website changed their code and no longer focuses this field.

more options

shoot! I was hoping I was the problem so I could fix it! well let me know if any one finds a workaround for Bank of America!

Okulungisiwe ngu RyanX999