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Firefox crashes soon after startup

  • 5 uphendule
  • 1 inale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu Dabgotra

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After firefox starts, as soon as go to most links, it crashes. I have re-installed It happens in safe mode I wish I could share data from Firefox, but it keeps crashing and I can't get to this site.

Last few submitted crashes Report ID Date Submitted bp-e7cabe59-09d6-422d-9cd9-1d6830201024 10/24/2020, 8:09 AM View bp-1e113bbb-1164-41a4-a26e-405630201024 10/24/2020, 8:04 AM View bp-e841f836-d7e5-4c7f-86ea-5b9c00201024 10/24/2020, 8:04 AM View bp-949764b9-4ef9-4109-a9d2-f1fbf0201024 10/24/2020, 8:04 AM View

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Product Firefox Release Channel release Version 81.0.2 Build ID 20201012085804 (2020-10-12) Buildhub data OS Windows 10 OS Version 10.0.18363

bp-e7cabe59-09d6-422d-9cd9-1d6830201024 Signature: LdrpCfgProcessLoadConfig

Crash Reason EXCEPTION_IN_PAGE_ERROR_READ / STATUS_DEVICE_DATA_ERROR +++++++++++++++++++++++++++++++++++++++++++++ bp-1e113bbb-1164-41a4-a26e-405630201024 bp-e841f836-d7e5-4c7f-86ea-5b9c00201024 bp-949764b9-4ef9-4109-a9d2-f1fbf0201024

Signature: LdrpCfgProcessLoadConfig

Crash Reason EXCEPTION_IN_PAGE_ERROR_READ / STATUS_DEVICE_DATA_ERROR

Helpful?

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Yes, it still happens in safe mode.

At least one of the crash reports was in safe mode.

here is a new link with a crash in safe mode

Submitted Crash Reports Report ID Date Submitted bp-c1d6d6fb-7124-46c5-a983-494bf0201024 10/24/2020, 12:37 PM View

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Yes it happens in safe mode, here is a crash report from safe mode

Submitted Crash Reports Report ID Date Submitted bp-c1d6d6fb-7124-46c5-a983-494bf0201024 10/24/2020, 12:37 PM View

Helpful?

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There is an Application known as Revo Uninstaller, Use it to uninstall the browser ~ Make sure you save your data and then execute it. Restart your computer and go to Mozilla's Official website and check what is the architecture of your computer whether it's 32 bit or 64 bit, Download accordingly and run as an administrator. I hope it will help you, thank you for asking!!

Okulungisiwe ngu Dabgotra

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