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Lolu chungechunge lwavalwa lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Very disappointed in lack of transition from Thunderbird 68 to 78 (add-ons)

  • 19 uphendule
  • 8 zinale nkinga
  • 51 views
  • Igcine ukuphendulwa ngu Toad-Hall

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My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons I was using would not work (and now, months later that there are STILL NO UPDATES to v78-compatible add-ons). I was not aware that there were profile and database changes that would occur making for problems for lots of users.

The forum is full of comments about these points so I'm not going to belabor with further feedback but I would like to emphasize that Thunderbird may very well have signed it's own obsolesence warrant for failing to take its customers base real needs into account. Fortunately for me a roll-back to 68 was easy since I had just done a full image backup.

I'm not really looking for "help" or a solution to a particular problem. But, respectfully, WTH were you thinking?

Okulungisiwe ngu Wayne Mery

Isisombululo esikhethiwe

re :My "question" here was really directed at the issue of "fair warning".

Since the beginning of time when Thunderbird materialised from the primordial soup all information on all releases has always been made available so anyone can checkup on whats' new or changed or fixed.

Perhaps you were not aware of this. So, here is a link that allows you to get access to see info for all releases.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (19)

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I am always confused by folks posting management complaints into support forums. Probably the last place most of those managers will ever look for anything. They are certainly not interested when I bring such things to them.

Okulungisiwe ngu Wayne Mery

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If you post which addons you are missing then perhaps someone could offer assistance.

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Hi Matt - I just didn't see a better place to post my issue with the rollout of TB78. Feel free to direct me to somewhere else. My "question" here was really directed at the issue of "fair warning". I'll take partial responsibility for not doing a good job of due diligence in deciding to upgrade to v 78 but I just didn't see/recognize any warning signs. I wasn't (am still not) the only person this rollout affected.

Wayne - I posted elsewhere the status of my add-ons. Good suggestion.

https://support.mozilla.org/en-US/questions/1304302

Thanks,

Webweweave
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Isisombululo Esikhethiwe

re :My "question" here was really directed at the issue of "fair warning".

Since the beginning of time when Thunderbird materialised from the primordial soup all information on all releases has always been made available so anyone can checkup on whats' new or changed or fixed.

Perhaps you were not aware of this. So, here is a link that allows you to get access to see info for all releases.

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Yes, I have since found the site with the release notes. Thanks. As I said, I think I'm a victim of my own enthusiasm and lack of reading up on the changes before pulling the trigger.

Stephen (Webweweave)

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I have over 40 years as computer developer / support. I have been using Thunderbird (or its Sister E-mail app that came with) since PAID Netscape many years ago.

Anyway, my comment on version 78.4.0 is the lack of color on folders that were yellow.

After much poking around, I finally got Thunderbird to work much like prior Thunderbird versions.

I am not against change - BUT - Change MUST be for the BETTER !!!

Removing folder color yellow IS NOT for the BETTER !!!

Over the years of using Thunderbird, I now have over 330 folders to store stuff. If you want to improve folder usage, I suggest giving the user the ability to color each folder to his / her needs.

Such as: TRASH - Red Financial items - Green Housing items - Orange etc., etc., etc.

Oh, I can see I can do that NOW - BUT - I suggest making the icon & folder name the same color to have it stand out.

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Mike I recently answered a question regarding icons. You can manually set colours or create a method to auto create colours for folders or get the old icons back. At the following link I've mentioned all three methods. It might be of use to you. Read info here: https://support.mozilla.org/en-US/questions/1309818

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Toad-Hall,

Thank you very much for your quick & accurate response !!!

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I don't even know if I'm running add ons and don't want to have to pay for one to removed the buttons on the email headers. I just don't understand why anyone thinks that 's a good place to have them. I got that "solution" link to some kind of other add on that I would have to pay for but even that I couldn't figure out how to install.

And the program is crashing for me about every five minutes. No idea why, no consistency. I'm about to give up on this program all together and find some other way to manage my email. I don't have time to have to fill out the crash report, quit the program and restart every five minutes. (who does, really?) If I choose restart from the crash report, the program crashes immediately.

I'm not a programmer and I can't figure this stuff out.

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wolftale You should have started you own question as this question is all about a heads up on what's coming in the release and where to find it. Your issue about crashes, addons and crashes is more specific.

re I just don't understand why anyone thinks that 's a good place to have them.

Because buttons that specifically and only relate to the selected opened email whether it is in the Message Pane, tab or new window are instantly displayed with that email no matter how you open the email.

re:I don't even know if I'm running add ons

If you installed them then you would know you are running add-on extensions. They might be in the form of an extension or a theme or a dictionary They can be found here: Menu app icon > 'Add-ons'

re:don't want to have to pay for one to removed the buttons on the email headers

Most add-ons that are authorised via Thunderbird do not carry a charge by default. Those 'add-on' extensions are usually written by someone who is also a Thunderbird user like you, but not employed by Thunderbird. It is considered good etiquette to make a donation to that person because it took a lot of time and serious skill to create the addon and it will need to be maintained. I'm sure you would expect to pay a mechanic to maintain your car.

There used to be a customise option. Discussion is on going but appearing not to repect the wishes of the Thunderbird users. https://bugzilla.mozilla.org/show_bug.cgi?id=1556261

There is an addon you could use: https://addons.thunderbird.net/en-GB/thunderbird/addon/msghdr-toolbar-customize/

How to install an addon: https://support.mozilla.org/en-US/kb/installing-addon-thunderbird


re:And the program is crashing for me about every five minutes. No idea why, no consistency.

This now seems to be your real problem and it has nothing to do with this question. Please create a new question regarding these crashes and post the relevant 'crash id' information. You will find it under 'Help' > 'Troubleshooting Information' Under the 'Crash Reports' section. In new question, Post the actual crash id number which will start with bp-

Okulungisiwe ngu Wayne Mery

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What is the easy way to get v. 68 back without losing your emails and email addresses?

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Mike said

I have over 40 years as computer developer / support. I have been using Thunderbird (or its Sister E-mail app that came with) since PAID Netscape many years ago. Anyway, my comment on version 78.4.0 is the lack of color on folders that were yellow. After much poking around, I finally got Thunderbird to work much like prior Thunderbird versions. I am not against change - BUT - Change MUST be for the BETTER !!! Removing folder color yellow IS NOT for the BETTER !!! Over the years of using Thunderbird, I now have over 330 folders to store stuff. If you want to improve folder usage, I suggest giving the user the ability to color each folder to his / her needs. Such as: TRASH - Red Financial items - Green Housing items - Orange etc., etc., etc. Oh, I can see I can do that NOW - BUT - I suggest making the icon & folder name the same color to have it stand out.

Since you are a technical person, you will appreciate https://www.youtube.com/watch?v=DJDBJqWAjDg&feature=youtu.be

And -9:30 he begins to outline the exploration of potential improvements to folder pane. You didn't really think that version 78 was the end of improvements to the folder pane/colors?

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Pam Clark Your comment does not offer assitance to this particular question. It is an entirely different question and so should be asked in a new question. However, you will find the question at the following link provides the information you require. https://support.mozilla.org/en-US/questions/1311576#answer-1363839

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I thought I had automatic updates turned off on all my machines but alas I did not. I have Thunderbird installed on 3 different machines and missed one. Luckily, have trusty Version 68.12.1 saved on all machines and was able to uninstall/reinstall/copy all files from another machine/create new profile and it worked again. Sadly that is a process that I have become way too skilled out.

SUGGESTION - Add a feature that allows user to easily upgrade the latest version of TB that is still compatible with all of their add-ons. Or, show a screen of their Add-Ons with the latest version TB allowed for each Add-On and let them decide how best to handel.

Version 78 looks great and in install did NOT break my lightning calendar because of how it handles my 3 different calendars but after first reboot the calendar went blank and I noticed that gContactSync wasn't working. I will happily upgrade once my Add-Ons are supported.

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bmackey55 Thunderbird is not reponsible for Add-ons, so it would be your responsibility to check the Add-on's which you use to see if the person who wrote the Addon has updated it. I have Thunderbird updates set to check for updates but let me choose when to install them. This gives me the opportunity to check that versions Release Notes to see what changes/fixes/known issues etc will occur and also check Addons for compatibility.

gContactSync - I've done some checking and it does not look promising at this point. The person who wrote it did make this blog: http://www.pirules.org/blog/?p=490 It's not that simple to learn a load of new coding and completely do a rewrite. As there is very little information in the last several months, the outlook does not look that great. So it may be advisable to start looking for a new approach.


Provider for Google Calendar - 78.0.1 works with 78.5.0 But that does not involve contacts. I did find this information which may interest you. https://addons.thunderbird.net/en-US/thunderbird/addon/dav-4-tbsync/ https://addons.thunderbird.net/en-US/thunderbird/addon/tbsync/

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(added paragraph breaks for readability)

Well I note the suggestion that Thunderbird will be unlikely to check out this item for feedback, so my first comment is that if a simple and obvious button was provided by Thunderbird for FEEDBACK we would use it instead. The clear implication is that feedback is not wanted.

My second comment relates to the person who suggests that we are in some way incompetent if we do not first check the release notes. I suppose we are no longer entitled to assume that all programs offered by people are working programs.

Finally I am bemused by the fact that the writers of this latest version did not think it relevant to consider for example syncing of google calendar and contacts as essential. Why would anyone updating from a later version that worked fine to a new all singing and dancing version that won't carry out these simple functions and then blame the add-on writes? If anyone is interested eMail client calendar and contact syncing works fine right out of the box!

So a program that I always liked and have used for many years I have to dump because nobody thought it was going to be a problem is users could not simple sync calendars and contacts. My suggestion Thunderbird guys is that if you want this project to continue then build in these features and stop blaming others. My suggestion to users is change to eMail Client either permanently or until Thunderbird get's these issues resolved.

Okulungisiwe ngu Wayne Mery

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re :I am bemused by the fact that the writers of this latest version did not think it relevant to consider for example syncing of google calendar and contacts as essential. Why would anyone updating from a later version that worked fine to a new all singing and dancing version that won't carry out these simple functions and then blame the add-on writes?

Simple answer: Because it's true. The author of the addon has sole responsibility. I'm agreeing with you that something needs to be done about syncing of google calendar and contacts.

I would suggest you uninstall and reinstall the addon first. https://addons.thunderbird.net/en-US/thunderbird/addon/provider-for-google-calendar/

Okulungisiwe ngu Toad-Hall

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re :My second comment relates to the person who suggests that we are in some way incompetent if we do not first check the release notes.

You are referring to the 'Chosen Solution' as selected by the person who originally asked the question about 'fair warning'. There is no suggestion of incompetence and the person who had no knowledge about that information is not incompetent, so I've no idea where you got that idea. So, let's be very clear, just because people are not perhaps aware that the information on releases is available does not make them incompetent. Asking any question does not imply any incompetence. Everyone does not know everything and discovering and learning about something not previously known is something we all do at some point.

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Release notes: https://www.thunderbird.net/en-US/thunderbird/78.7.1/releasenotes/

Just drawing attention to 'What’s New' CardDAV address books now support OAuth2 and Google Contacts.

https://addons.thunderbird.net/en-US/thunderbird/addon/dav-4-tbsync/