Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashing constantly

  • 2 uphendule
  • 1 inale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Firefox crashes randomly when using it for about 10-30min.

I have tried reparing the firefox install and also tried doing a clean install and uninstalling all add-ons.

System specs: i7 4820HQ GTX 960m 2GB 16GB RAM 500GB SSD

It seems that firefox is running on the CPU's integrated graphics (Intel HD 4600) rather than the dedicated GPU, atleast the GPU activity app doesn't show firefox.

Latest crash report: bp-4166f428-3405-4ca5-891d-821a20201010

Firefox crashes randomly when using it for about 10-30min. I have tried reparing the firefox install and also tried doing a clean install and uninstalling all add-ons. System specs: i7 4820HQ GTX 960m 2GB 16GB RAM 500GB SSD It seems that firefox is running on the CPU's integrated graphics (Intel HD 4600) rather than the dedicated GPU, atleast the GPU activity app doesn't show firefox. Latest crash report: bp-4166f428-3405-4ca5-891d-821a20201010

All Replies (2)

more options

bp-4166f428-3405-4ca5-891d-821a20201010 Signature: onepin-opensc-pkcs11.dll | SECMOD_UpdateSlotList

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

onepin-opensc-pkcs11.dll = OpenSC Project

This is for Sumo's Related Bugs 1560486 RESOLVED INVALID firefox closes suddenly without crash (Estonian e-Residency: onepin-opensc-pkcs11.dll)

more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version? It includes bug fixes.


Make sure all software is up to date.