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Unable to load details in payment screen to try to make payment

  • 3 uphendule
  • 1 inale nkinga
  • 15 views
  • Igcine ukuphendulwa ngu FredMcD

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Just now I tried to make a payment to a site but the payment pop up was blocked but I don't have a pop up blocker loaded. I have had a similar experience at various times when I want to make a card payment to sites where my details are not pre stored. I can make payments to the same sites using my mobile so it must be laptop related. Not sure which security systems to check, laptop, browser or Norton . Any ideas? Many thanks Jeremy

Isisombululo esikhethiwe

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

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Isisombululo Esikhethiwe

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Helpful?

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Many thanks. I'll try that when I next get the problem. As an aside I discovered I had Privacy badger running when I tried to order my Chinese meal (lovely!) and this blocked my payment so perhaps this was the culprit all along! Many thanks again

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Glad to help. Safe Surfing.

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