Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some videos not playing in Facebook but do play if I switch to Edge

  • Akukho zimpendulo
  • 1 inale nkinga
  • 2 views
more options

I have latest Windows 10 and Firefox 80.0. A few days ago most videos, but not all, stopped working after 2 or 3 seconds and I got a black screen with "Sorry, we're having trouble playing this video". I opened Facebook in Edge browser and all videos work just fine.

Did the latest Firefox update "break" something?

Ama-screenshot ananyekiwe

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.