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Firefox (or Mozilla products) hangs the entire computer

  • 5 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu FredMcD

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Hello, I use Mozilla Thunderbird and Firefox. But both of them makes my computer freeze entirely. What should I do? I don't want to open Firefox to see and write extensions in here.

Yesterday, I restarted Firefox because it refused to open any website at all.

Hello, I use Mozilla Thunderbird and Firefox. But both of them makes my computer freeze entirely. What should I do? I don't want to open Firefox to see and write extensions in here. Yesterday, I restarted Firefox because it refused to open any website at all.

All Replies (5)

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What were you doing at the time? surfing, watching a clip, reading something . . . . Is this with all websites/pages, some, a few?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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FredMcD said

What were you doing at the time? surfing, watching a clip, reading something . . . . Is this with all websites/pages, some, a few? Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Firefox hangs the computer all the time. I can probably say I can't open Firefox because of this issue.

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My disk usage peaks after Firefox froze, just like in the attachment. By the way, Firefox still freezes and makes my computer freeze in Firefox safe mode (not Windows safe mode).

I somehow managed to look at my troubleshooting information. https://we.tl/t-0vyav0hVYU You can download my troubleshooting information in TXT file. Since there's a character limit, I had to save it to a TXT file and upload it to WeTransfer.

Okulungisiwe ngu James

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My disk usage peaks when Firefox freezes, just like in the attachment.

Firefox safe mode doesn't solve the problem. It still freezes and hangs the computer. https://we.tl/t-0vyav0hVYU Here's my troubleshooting information.

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Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}