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Mozilla Thunderbird "Not Responding". (win7)

  • 2 uphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu kevin101

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Been using Thunderbird for years - within the last 2 months I have a problem where when I start using Thunderbird, either to scroll through emails or write a new email, my email hangs and gives me the error at the top " Mozilla Thunderbird ( Not Responding)". It hangs up for various amounts of time, ranging from 10 seconds to 60 seconds. It will stop and I can go back to using it as normal at times. Or most recently it keeps hanging up, stops and then hangs continually. The message goes away and then clicking somewhere else to start writing a new email or clicking on another email folder it will then lock up and give the error message again and again. Making using this client untenable and very frustrating. I depend on my email daily and it has become unusable at times when I need get work done. Even writing an email will cause it to hang.

I have have searched the forums for solutions and only see others like me without a solution. 1.) I have tried turning off my anti-virus, 2.) I have disabled the three add on's I use. 3.) I have fixed my Inbox and had it redownload/index it. 4.) have created a new email profile and moved all my email to it re-indexing my inbox again. 5.) have looked for solutions and tried changing settings in the settings to see if they have any affect.

I am at a loss and nothing seems to help. It locks up and becomes unusable has me looking elsewhere. I like thunderbird email client. Even clicking into thunderbird during writing this email it has been locking up.

No fun at all! Even looking at the activity monitor gives me no clues to what might be going on. There are no monitoring / metrics that you can look at to see what is really going on. Where is the Dtrace for Thunderbird?? https://en.wikipedia.org/wiki/DTrace

I hope there is a solution that can get me back to using Thunderbird without the lockups. I am using Imap and have a large amounts of email. thx

Okulungisiwe ngu Wayne Mery

All Replies (2)

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You don't mention that you used safe mode.

See https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

Helpful?

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yes, I have tried save mode in the past. When I had themes and add on's. Now, I have no themes and no add on's.

Helpful?

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