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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 78.02 Win 64bit on Win 10 gets stuck loading. Blank window with red script error: <toolbarbutton <="" class="close-icon" id="UITourTooltipClose"

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  • Igcine ukuphendulwa ngu bigtop1967

bigtop1967
bigtop1967
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I've had to revert to 82.01 which works just fine. I've disabled updates for now. This is a new installation of Windows 10 2004

What have you done/????? I see others have this problem with different versions of Linux so looks like buggy code somewhere.

I've had to revert to 82.01 which works just fine. I've disabled updates for now. This is a new installation of Windows 10 2004 What have you done/????? I see others have this problem with different versions of Linux so looks like buggy code somewhere.

All Replies (2)

FredMcD
FredMcD
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If you want to reinstall Firefox, follow the instructions below. If you just want to remove it, disregard the install instructions.

Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

bigtop1967
bigtop1967 Umnikazi wombuzo
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Thanks for your suggestions

Unfortunately I've installed Firefox several times.., in several different ways, and on a clean install of Windows 10. I start it with firefox.exe -p to select my profile folder.

I now have it running perfectly, BUT only because I'm running v78.01 and stopping updates.

This is repeatable behavior, every time I try v78.02, I get that very strange error.

Okulungisiwe ngu bigtop1967