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Firefox accessing AARP UHC Medicare site

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This is mostly a heads-up, in case others run into this problem.

For months I have been unable to log into my healthcare site (https://www.medicare.uhc.com/ via https://www.healthsafe-id.com/) on Firefox (latest PC version). I contacted UHC about the problem. All they did was recommend using a different browser. They passed the problem to level two, who I never heard from.

After many different attempts to localize the problem, I discovered the problem was with the Privacy Possum add-on. I am opening this so that others might find it if they run into the problem. I have removed that add-on, and have provided feedback to Firefox that it does not seem to be adequately supported at this time. I think they should remove it from availability, if they can.

Okulungisiwe ngu gator.thornton

Isisombululo esikhethiwe

Thanks, James. I am clear on what you say. You might note I was not asking for any solution. I am trying to make it easier for anyone having the problem to resolve it on their system. 95% of the solution to most problems is to find a solution that someone else has already discovered.

If you want to put this in a better status state, feel free. The solution to this problem was been identified and tracked to the Privacy Possum add-on. That was done before the "problem" was entered. I am trying to make the solution available to others.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

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The Privacy Possum extension like the vast majority of Extensions listed at addons.mozilla.org are made my a third-party author(s) and or company as only a small number are actually Mozilla made extensions. Though a few authors may work for Mozilla in some capacity also.

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Isisombululo Esikhethiwe

Thanks, James. I am clear on what you say. You might note I was not asking for any solution. I am trying to make it easier for anyone having the problem to resolve it on their system. 95% of the solution to most problems is to find a solution that someone else has already discovered.

If you want to put this in a better status state, feel free. The solution to this problem was been identified and tracked to the Privacy Possum add-on. That was done before the "problem" was entered. I am trying to make the solution available to others.

Okulungisiwe ngu gator.thornton

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