On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox won't load pages it used to, why?

  • 2 uphendule
  • 1 inale nkinga
  • 22 views
  • Igcine ukuphendulwa ngu FredMcD

more options

5 or 6 pages that I used to look at more than once a day no longer open, what is stopping them? It says firefox can't make a connection, yet I know the page is there, this is very frustrating.

5 or 6 pages that I used to look at more than once a day no longer open, what is stopping them? It says firefox can't make a connection, yet I know the page is there, this is very frustrating.

Isisombululo esikhethiwe

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Hello Jamie James,

If you connect to the Internet through a proxy server that is having connection problems, you will not be able to load websites. To check your connection settings in Firefox:

  1. Click the menu button and select Options.
  2. In the General panel, go down to the Network Settings section.
  3. In the Network Settings section, click Settings….
  4. Change your proxy settings:
  • If you don't connect to the Internet through a proxy (or don't know whether you connect through a proxy), select No Proxy.
  • If you connect to the Internet through a proxy, compare Firefox's settings to another browser's (such as Internet Explorer — see Microsoft's guide to proxy settings ).

5. Close the Connection Settings dialog. 6. Close the about:preferences page. Any changes you've made will automatically be saved.

If you find that changes you make to your Firefox connection settings are not remembered when you restart Firefox, see How to fix preferences that won't save .

Okulungisiwe ngu Shashank Shekhar

more options

Isisombululo Esikhethiwe

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop