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login failure that works ok in other browsers

  • 1 baphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu FredMcD

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I'm using Firefox 77.0 (32bit) as my default browser with Windows 7 My problem today is that I am unable to login at this service: ...although I have been able to login there previously with Firefox and I can still login there today using various other browsers (specifically Opera and a browser that arrived uninvited from Avast that I haven't bothered uninstalling yet). I can also login on an old Windows XP PC using an elderly Firefox there. It's annoying to see all these other browsers working as usual - but not my up-to-date Firefox 77.0 - which is my longstanding browser of choice.

Rod Fielding

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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}